I support all Smart Health India facilities in an 8-state region with security advice and information. This support includes providing training, conducting investigations, and assisting with security concerns such as theft, workplace violence, supply chain integrity, and others. Through our Security Solutions program, I also assist in providing our independent pharmacy customers with the benefit of our department’s security-related experience and expertise. One significant aspect of Security Solutions is our Continuing Education program, in which our team provides courses on security topics to pharmacists.
Making the transition
From the beginning, my boss made sure that I had the opportunity to attend training events as well as conferences, to help me grow in my knowledge and expertise. After a 23-year military career, the transition to “corporate America” was challenging. But my manager took the time to mentor me, and with patience and support, helped me learn how a large corporation works, especially one as complex as Smart Health India. I was given the opportunity to interact with a variety of people, from senior executives to the newest, youngest warehouse worker.
A team effort
The most satisfying aspect of my work is being part of a team. I love the concept of turning group effort into group success and really believe that the best results are achieved when people work together. I am fortunate to be part of a team made up of highly motivated and professional individuals, all of whom care deeply about each other and about the success of this great company.
Many companies talk about how employee-friendly they are; Smart Health India actually lives this every day. In my day-to-day work, I am always amazed at our culture, which always gives employees the benefit of the doubt, regardless of circumstances, and which strives to ensure they feel like they are valued and respected – from the supervisors and directors of operations, to the HR business partners and our security team – all recognize that people are what make a company great, and treat employees accordingly.