When Smart Health India was looking for a pilot group of pharmacists to establish flu and strep testing in their pharmacy, Chris Meyer, RPh, PharmD, with Medicap Pharmacy in Austin, Minnesota expressed interest in participating. After overcoming some initial obstacles, Chris discovered not only was his pharmacy becoming a healthcare destination, but the service was also bringing in new patients and increasing cash flow.
We interviewed Chris and asked him to share his story. Read his testimonial:
Q: What were some of the obstacles you faced when you first started flu and strep testing at your pharmacy? How did you overcome them?
The first obstacle was establishing a good technique to swab the throat for strep testing and to swab the nasal passage for flu testing. I found really great demonstration videos online, and quickly became comfortable with swabbing.
I was also initially worried that people would not want to pay cash for the test and would rather go to an Urgent Care or Clinic to have the test performed and billed to insurance. Again, I was surprised that not one patient hesitated about paying cash for the test. They were very happy that I could perform the test and they could walk out with a prescription and over-the-counter needs in about 20 to 30 minutes.